Price: Customers must note that prices on our online store, promotional emails or any other place(s) where prices are advertised are subject to change at any time and at our sole discretion without prior warning.
Gathered information: All information that is gathered on the website, such as your name, company name, address(es), email(s), order details, etc., will be stored in our database that is armed with a highly sophisticated encryption system. We do not keep, record or store any payment information (credit card number, expiry date, security numbers or PayPal information). Your personal information will never be sold under any circumstances.
Use of gathered information: Your personal information (including name, addresses, and email) and order information (product(s) ordered) are used for the sole purpose of processing your order and shared only with our payment processors, third-party technology providers, couriers and order fulfillment centers and partners. Your personal information will never be sold under any circumstances. Your personal information may also be used in order to provide you with after-sale service including but not limited to order confirmation, shipping confirmation, product exchanges, warranty claims, returns, full or partial refunds, and any other after-sale service required.
Cookies: Our website uses cookies (unique identifiers) to recognize your device in order to provide you with an exceptional shopping experience. Cookies help us recommend products to you, remember your preferences, storage of products in your shopping cart and other similar non-sensitive information. This is a standard feature on the vast majority of the web's major and most trusted websites.
Security: Our customers' personal information's security is something that we take very seriously. Our data storage system is backed up with a state of the art encryption system. Along with that, we give very limited access to our support staff (order information) and only upper management can access customer personal information. All payment information, including credit card number, expiration date, security numbers or PayPal information is secured by our payment processors or PayPal using bank-grade digital security and privacy practices. No member of our organization can see or access your payment information under any circumstances. For more information please visit our Privacy Policy.
Shipping: All Orders placed Monday thru Friday will ship out within 24 hours of placing an order, All Orders Placed after 3 pm CST Friday or on Weekends will ship out on Monday.
For more information please visit our Shipping Policy.
Currency: All prices listed are in USD,EURO,GBP, When purchasing using a foreign currency, your bank, credit card or payment provider will automatically convert the charge using their own currency conversion rate on or around the time of the purchase. All refunds (full or partial) to foreign currency payment methods will be issued in USD and will be converted by your bank, credit card or payment provider automatically using their own currency conversion rate on or around the time of the refund.
We reserve the right to delay the shipment in order to confirm or verify order details, payment and billing information or any other information we deem necessary prior to shipment.
We are not responsible for delayed shipping times as a result of the courier's errors during the shipping and handling of your product or as a result of a strike. We are not responsible for delayed shipping times as a result of extraordinary events such as extreme weather conditions (hurricanes, floods, earthquakes, tornados, etc.) or war and terrorism-related events.