Q1.
What is the currency?
RE: The currency is USD.
Q2. What is your terms of packing?
RE: Generally, we pack our
goods in neutral white boxes and brown cartons. If you have legally registered patent,
we can pack the goods in your
branded boxes after getting your authorization letters.
Q3. What payment methods do you accept?
RE: PayPal, Western Union,
MoneyGram, T/T(Telegraphic Transfer)
Q4. How long will it take for my order to be processed
and delivered?
RE: After we receive your
payment, We will send the package
DHL deliver time: 4-7 days
Q5. How can I get the information of my order?
RE: when we send your package,
we will give you the tracking number as soon as possible, You can use the
tracking number to check the order status in follow website:
DHL: http://www.dhl.com/en.html
Q6. Can you produce according to the samples?
RE: Yes, we can produce by
your samples or technical drawings. We can build the molds and fixtures.
Q7. What is your sample policy?
RE: We can supply the sample
if we have ready parts in stock, but the customers have to pay the sample cost
and
the courier cost.
Q8: How do you make our business long-term and good
relationship?
RE: We keep good quality and
competitive price to ensure our customers benefit ;
We respect every customer as our friend and
we sincerely do business and make friends with them, no matter where they
come from.
Q9: How Can I Return the Faulty Item?
RE: Your satisfaction is 100%
guarantee. If the items is different from the description or not satisfied with
that, we can offer resend or refund or discount -- Please contact us within 3
days after received the package. All problems can be resolve